We value your privacy and are committed to protecting your personal information.
Data is encrypted in transit, in-record, and at rest.
We only access your personal information as necessary to provide our service.
Introduction
MakeAgent ("we," "our," or "us") is committed to protecting your privacy while providing you with a service designed to simplify the creation and management of "AI Agents" that combine automation and AI capabilities.
This policy explains how we collect, use, share, and safeguard your personal information when you use our service: by accessing or using MakeAgent, you consent to the practices described here and in our Terms of Service.
Information We Collect
- Account Information: When you register with us, we collect your email address to create and manage your account. You may optionally provide profile & preferences information.
- Chat Messages: Messages and AI agent responses.
- Automations & Agents: We collect & process information related to the automations and AI agents you create. This includes the outputs generated when automations & agents run.
- Connections & Services: Data from connections you authorize and integrated services (e.g. web search) is collected solely in response to chat interactions and for triggering and processing automations & agents.
- Anonymous Usage: Fully anonymous usage information.
Data Storage and Security
- All data is encrypted in transit, in-record, and at rest. Your data is stored securely using industry-standard security practices.
- We may retain some data after account deletion to ensure service continuity or comply with legal requirements.
- We use Polar.sh (backed by Stripe) for payment processing, which maintains its own security measures and privacy policy.
Data Usage
We never access your personal information except as necessary as follows to:
- Deliver and maintain the MakeAgent service, enabling you to create and manage AI agents.
- Authenticate and secure your account.
- Process and execute the automations and agent actions you design.
- Communicate with you about your account, service updates, or support needs.
- Enhance and optimize our service, including troubleshooting and improving functionality.
Data Sharing
We share your personal information only in these cases:
- With third-party providers essential to our service, such as:
- An Authentication and DB storage provider to manage your account.
- Integration platforms: to handle authorisation with authorized third-party providers & process data from them.
- Service platforms: To gather data from third-party API services on your behalf as part of running your AI agents.
- Model providers: (e.g. OpenAI, Anthropic, Google) to power AI agents. These providers have their own privacy policies.
- When legally required or to protect our rights, safety, or property.
- With your explicit consent.
Marketing Communications
- We may send you updates about your account or promotional messages about MakeAgent.
- You can opt out of marketing communications at any time by contacting us at support@makeagent.com, though you'll still receive essential service-related notices.
Your Rights
Depending on applicable law, you may have rights to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Opt out of marketing communications.
- Request details about how your data is processed.
To exercise these rights, contact us at support@makeagent.com.
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you by posting the revised version here and updating the "Last Updated" date.
Contact Us
For questions about this Privacy Policy or our practices, reach out to:
Cookies
We use essential cookies only for authentication and session management. We do not use cookies for tracking or advertising.